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FrequentlyAsked

Quick answers about formats, privacy, performance, and common tool workflows.

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General

What is AI Genzox?

AI Genzox is a free-to-use toolkit for images, PDFs, QR codes, and documents. Depending on the tool, processing happens locally in your browser or through a temporary upload to our servers.

Do I need an account to use these tools?

No. Core tools are available without account creation, so you can upload, process, and download quickly.

Is AI Genzox free to use?

Yes. The standard tool flows are free.

Which devices are supported?

Modern desktop and mobile browsers are supported, including recent versions of Chrome, Edge, Firefox, and Safari.

Usage

How do I resize an image?

Open Image Resizer, upload an image, enter width/height (or choose a preset), then process and download.

How do I convert PNG to JPG or WebP?

Use Image Converter, upload your file, choose output format, then generate and download the result.

How do I compress a large image?

Use Image Compressor, reduce quality level as needed, and compare size savings before downloading.

Can I create a PDF from multiple images?

Yes. Use Image to PDF and add your image set to export a single PDF file.

Can I generate QR codes for Wi-Fi and contact cards?

Yes. QR Generator supports URL, text, Wi-Fi payloads, and contact card data.

Do you support drag and drop uploads?

Yes. Most tool pages support drag-and-drop plus manual file picker upload.

Privacy & Security

Are my files private?

Processing depends on the tool. Gemini watermark removal is local; other public tools temporarily upload files or entered data for processing on our servers.

Do you store my uploaded files permanently?

Files are temporarily retained only as needed to process your request and provide the result. Some tools may retain files for up to 24 hours until scheduled cleanup.

Do you use cookies?

Minimal local storage is used for preferences such as theme settings and preview access state.

Where can I read full legal details?

See the Privacy Policy and Terms of Use pages for complete details.

Technical

Which image formats are supported?

Supported formats vary by tool and backend capabilities, commonly including PNG, JPG/JPEG, WebP, and additional formats where available.

Is there a maximum upload size?

Limits depend on the tool.

Why does processing take longer for some images?

Large dimensions, high quality settings, and complex backgrounds increase compute time.

Why do I get a failed processing message?

Common reasons are unsupported formats, oversized files, temporary network issues, or server/API limits.

How can I improve output quality?

Use high-resolution source images, avoid over-compression, and choose formats that match your use case.

Troubleshooting

The upload button is not opening files. What should I do?

Refresh the page, ensure browser permissions are allowed, and retry from a supported browser.

Downloaded file does not open correctly. Why?

Re-run the conversion and choose a different output format. Also confirm the file extension matches the selected format.

The page feels slow on mobile.

Use smaller source files where possible and close other heavy browser tabs. Large on-device operations can be resource-intensive on low-memory devices.

How do I report a bug or request a feature?

Use the Contact page and include tool name, browser version, and reproduction steps.